FAQs
Wedding FAQs
- How do I book you as my wedding florist?
Fill out my contact form here! If I am available for your date / venue, I will reach out to schedule a consultation (don't worry, I'll still let you know if I'm not)! After a 20 - 30 minute call where I get to know your style, if we are a good fit, I will provide you with a proposal that will have lots of images and itemized pricing. Booking requires a 10% retainer and a signed contract.
- How far in advance should we contact you about our wedding flowers?
As far in advance as a year! 12 - 6 months is advance is the sweet spot.
- Are you an inclusive florist?
YES! I welcome all peoples and sexualities.
- What happens to our flowers after the wedding?
- What does your pricing look like?
Every wedding is designed custom based on the couples vision. This makes pricing vary but couples can expect to invest 2 - 3k for an intimate wedding, 3 - 6k for a midsize wedding, and 6k+ for a large wedding or particularly luxury flowers (looking at you Orchids & Anthuriums).
- Are you licensed and insured?
Yes! Your venue may request proof of my event insurance, which i can happily provide
- You're based in Richmond, do you travel for weddings?
Yes, delivery / breakdown rates will depend on distance from Richmond, VA.
- What is your favorite kind of wedding to design?
Anything a little wild and colorful!
- What rental items can you provide?
Vases, candles of multiple kinds, & ceremony stands (currently not able to offer arbors).
- Am I allowed to make changes after booking / signing your contract?
Yes, however, once the contract is signed the total cost must not decrease. For example, if table numbers decrease, funds from those centerpieces can be reallocated to the other tables or to making your ceremony arrangements juicier!
- What happens in a worse case scenario (hospitalization, family emergency)?
In the event that I am incapacitated, another experienced floral designer will take over the design and / or delivery & setup of your wedding.
- What is your floral design experience ?
I come from a fine art background (B.A in Studio Art) so I approach all design with that knowledge and practice. I have been working with flowers since 2019 and achieved my certification in floral design from the Floral Design Institute of Oregon in 2021. Since launching my business in 2022, I have designed 52 weddings!
Delivery FAQs
- Do you have a physical location?
No, but this helps keep my pricing competitive!
- Can you guarantee that my order will look like the pictures?
All orders are shopped for individually. This means I am buying the freshest ingredients for your arrangement, but that certain flowers cannot be guaranteed. When you order, you can give me any special flower and color requests that I will do my best to find! Your arrangement will match the shape and feel of the listing photo.
- How can I place an order?
You can order from my offerings here! If you would like something custom, you can email me at heidicatherinecraft@gmail.com and I will send you an invoice!
- What is your delivery area?
About a 25 mile radius around Richmond, VA!
- When do you deliver?
Flowers will be hand delivered on the day selected between the hours of 10am - 5pm. If you have a time request let me know and I will let you know if that is possible!
- What happens if the recipient is not home to receive their flowers?
If the recipient does not answer the door, the arrangement will be left in a safe place on their porch / entryway, and they will be called and / or texted to alert them of the delivery. On a day where weather would disallow the arrangement being left outside, a call may be placed to the recipient before delivery, to make sure that it can be received. In the event that the recipient cannot be reached, I will reach back out to the customer for a decision.
image credit - @ivyandlacephoto & @floralsbyheidicatherine